OC3 Learning Session 4

01/15/2019 - 01/17/2019

Sonesta Bee Cave, 12525 Bee Cave Parkway, Bee Cave, TX 78738 (View Map)

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OC3 Learning  Sessions

Learning Sessions are the major integrative events of the Collaborative.  Interdisciplinary teams from each health center attend three highly interactive Learning Sessions, where they learn the elements of system redesign and a method for testing and implementing changes.  Through plenary sessions, small group discussions, and team meetings attendees have the opportunity to:

  • *  Learn from faculty and colleagues
  • *  Receive individual coaching from faculty members and colleagues Gather new knowledge on the subject matter and process improvement Share experiences and collaborate on improvement plans
  • *  Problem-solve  improvement barriers

At the upcoming OC3 Learning Session 4, Teams will convene for two and a half days and hear success stories from fellow teams for their access, office efficiency and clinical care improvements. There is the expectation that all teams in the current OC3 Cohort will attend the session with representation from the health center C-Suite, Clinical Leadership, Medical/Nursing, Front Desk, and Quality/ Improvement Staff.  On average teams will send from 3 to 5 individuals of the health centers core team. In order to be prepared for the learning session, OC3 Teams will complete several preconference “homework” activities. We will hear from your fellow colleagues about their health centers best practices and discuss how to spread and sustain the gains made so far in moving them forward.  We will discuss the importance of  customer service, value based care  and integrating PCMH into your patient centered medical home environment. We will also discuss the expectation’s for Action Period 4. For More information about the conference contact

Make your group rate reservations by 5:00 PM Wednesday, January 2, 2019 by calling (512) 483-5902 or the link  The group rate is $149/night for Single/Double by using the Group Code:  0114TACCHC.  Check-in time is after 4:00 PM and check-out is at 11:00 AM.  The hotel offers complimentary WiFi and Self-Parking.