OC³ Compliance and Performance Improvement: Community Health Center Adoption Framework for Electronic Patient Engagement Part 2

09/20/2019 - 09/20/2019

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9am-11am CST

Over the last decade, electronic personal health records (PHR) systems, and the patient portals used to provide patients access to those records, have become interwoven into the fabric of the U.S. healthcare system. A recent study has found that adoption of personal health records (PHRs) will increase to the point where 75 percent of adults will use a PHR by 2020.

Unfortunately, there is still a broad gap between the effective use of PHR technologies where advanced health information services are perhaps most needed, especially within the underserved communities supported by community health centers. A recent report by the Commonwealth Fund found that while the majority of federally qualified health centers were not using Electronic Health Records, only 35 percent of health centers can electronically send patients reminder notices for preventive or follow-up care, the same percentage reported in 2009. 

As the TACHC HCCN Members work toward better patient engagement through patient portals and other technologies, we welcome HITEQ to present their approach to health center improvement in this area. For the second part of this two part series, we will assign homework on the topic we learned about in Part 1 and then present not only the de-identified homework results, so you can see how you compare to your peers, but also recommendations for how to address any opportunities for performance improvement that the homework reveals.

All health centers are welcome to register; TACHC HCCN Members will have their costs covered.

For more information contact Cecile Carson.