TACHC has recently published updates to its performance improvement manuals, Optimizing Comprehensive Clinical Care (OC3) and Performance Improvement Systems. These manuals assist centers to exceed regulations and minimum standards to create a safe, therapeutic environment for patient care services. Content includes comprehensive program information, sample plans, and template policy and procedures addressing topics such as: compliance, OIG expectations, HIPAA, health outcomes, patient safety, and emergency preparedness. The content of the manuals has been divided into four areas: Management and Operations, Human Resources, Information Management, and Compliance and Performance Improvement.
The manuals may be used by an existing Center to enhance its existing program, compare its practices and policies with standards, or may be used by start up Centers to establish their practices and policies consistent with the law and regulations and to create a culture of safety.
Caution: These OC3 manuals are copyrighted by TACHC and only may be used by a Center purchasing the manual set from TACHC. Authorized Centers may download the manuals and the sample policies and procedures on their internal system including satellite locations, and adapt the information to the Center, as needed.

Manuals' Table of Contents and Introductions
Management and Operations
Human Resources
Information Management
Compliance and Performance Improvement

The 2007 TACHC